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Free disk space error

Posted: Fri Dec 09, 2011 3:22 pm
by k00147
I have tried to install NL2000 v3 normal and se version, with Windows XP, and I fulfill all the System requirements and settings.
But when detecting the free disk space in the first installation screen, it always detects 0 GB in any unit or partition.
I have attempted it in other PCs, but the same thing happens in all. Where is the problem?
I have not found any information in the forum on this topic.
I will thank you very much your answer.

Posted: Sat Dec 17, 2011 5:22 pm
by Guido
First time we have this issue. Do you have external harddisk connected (e.g. through USB). If so, please try again after unplugging all external drives (incl. USB sticks).

Posted: Tue Dec 20, 2011 12:08 pm
by skycoach
k00147, you're not alone, as I've had this exact same problem too for the last two years. Have tried everything to install it to my q8200 running XP64, (and even tried to create a new installer) but the installation never worked.

I have my main disk formatted into two partitions C: (windows system) and D: (fs9), and i still wonder if that might be the root of the problem.

I'd love to get this working too, as I'd used NL2000/3 on another machine, and I know it's wonderful. As it is, I'm stuck with the muddy mess that is Horizon VFR.

Posted: Tue Dec 20, 2011 7:22 pm
by Guido
Can you please check the Wmic functionality of your system?

You can check it this way:
Open a command-prompt window from the windows start menu.
Type: wmic
Type: logicaldisk

Now you should have a list of all disks in your system.
The installer uses the "freespace" attribute and selects disk
with drivetype=3

You might get a warning the first time you start wmic

Posted: Tue Dec 20, 2011 11:16 pm
by k00147
Hello Skycoach and Guido:

After the command wmic-logicaldisk I obtain the following thing:

Device ID C: Hard disk local Drive type 3 FreeSpace (blank)
Device ID D: Disk CD-Rom Drive type 5 FreeSpace (blank)
Device ID F: Hard disk local Drive type 3 FreeSpace (blank)

I suppose that here the failure is, but I don't know how I can solve. Why has it never happened me this with other programs that also request the disk free space?

Thank you for the information

Posted: Tue Dec 20, 2011 11:54 pm
by skycoach
Guys, both my disks, C: and D: are listed as Type 3. and are NTFS; but under the FreeSpace header there is also no figure; i.e. it is blank space, just as k000147 reports. And like him, this glitch has only ever happened with the NL2000 installation, so I am mystifed.

Posted: Wed Dec 21, 2011 1:06 pm
by Guido
Wmic is part of the windows operatingsystem. For some reason it does'nt return the freespace value on both your systems.

I suggest you search on the internet for a solution to fix this wmic failure. Please let me know if you can find anything, else I will look for a workaround.